Saint Joseph’s staff celebrate their ‘Outstanding’ dementia care award

The team of health care workers at Saint Joseph’s Shankill were celebrating recently after being rated as ‘Outstanding’ in the highly-regarded accreditation from care and culture consultancy, Meaningful Care Matters.

The team was honoured for the successful implementation of its person-centred care model ‘ The Butterfly Approach’.

The model allows Saint Joseph’s Shankill to provide dementia-specific person-centred care, focussing on the social, emotional, psychological and physical needs of people at all stages of dementia in a real home environment, where their feelings matter most.

Pictured left to right: Emma Balmaine, Chief Executive of Saint John of God Hospital, Liana Jowana, Patricia McCoy, Director of Nursing and Paulina Zdybel representing Carrigeen Lodge

The team are no strangers to celebrations as late last year they were awarded the 2020 Charity Impact award from The Wheel, and they achieved the Volunteer Ireland, Investing in Volunteers Award at the beginning of 2021.

Saint Joseph’s Shankill is the largest care home in Ireland solely dedicated to dementia care, and they are living up to their vision to lead the way in delivering outstanding care through innovation, education and community engagement.

Representing Rathmichael Lodge, Rafael Borja, Emma Balmaine Chief Executive of Saint John of god Hospital, Radovan Kovac, John Murphy, Patricia McCoy, Director of Nursing, Marivic O Brien

The team is committed to developing best practices that others can replicate, and where families, staff, volunteers and communities are supported, engaged and empowered to ensure people with dementia enjoy the quality of life they deserve.

Reps from Avoca Lodge team, pictured left to right: Emma Balmaine, Ann Neary, Bell Bario, Patricia McCoy and Lucy Cisz
Reps from DElgany Lodge team; Agnes Szymanska, Emma Balmaine, Oksana Sirenko, Daniel SAnchez, Patricia McCoy
Pictured left to right: REps from Kilcroney Lodge team, Rachael Balfe, Emma Balmaine, Suzanne Daly, Ose Onibure, Ai Leen Chui, Patricia McCoy
Pictured left to right: Sinoy Allyboccus, Emma Balmaine, Elaine Lawless, Niamh McGrath, Patricia McCoy, Ciara McGrane and Catherine Mullen

Newly appointed Director of Nursing, Patricia McCoy; said: “It has been wonderful to celebrate the achievements of the team today at this staff celebration.  It has given me the opportunity to meet everyone, and congratulate them all on the success of attaining this ‘Outstanding’ grade from Meaningful Care Matters for The Butterfly Approach. It is obvious everyone here has worked so hard to create this culture of care and make it a way of life.  Outstanding is not an act for people here at Saint Joseph’s, it is a way of life.”

“I am really excited to join this team and to play my part in the next stage of Saint Joseph’s development and continue to create a loving environment where everyone matters and each person is free to be themselves, whether they are a resident, a relative, a volunteer, or a member of staff.”

For more information on Meaningful Care Matters and its cultural transformation models, visit

Alternatively, for more information on Saint Joseph’s Shankill, visit

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